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PPB Roofs And Restoration
Roof Damage Documentation That Actually Gets Your Claim Approved

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Roof Damage Documentation That Actually Gets Your Claim Approved

Drone photos, moisture readings, and a written report timestamped against the storm date, the file your adjuster has to work with.

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What to expect

Most denied or underpaid roof claims in the Houston metro fail on documentation, not on the damage itself. An adjuster who spends fifteen minutes on a roof with a phone camera builds a thinner file than one built by a crew that inspects storm damage for a living. PPB Roofs And Restoration documents every storm inspection with drone survey photos, thermal imaging to find trapped moisture, moisture-meter readings taken through the decking, and a written report cross-referenced against NOAA storm data for the date of the event. Call (832) 384-4420 and we'll start the file before you ever contact your carrier.

You keep this report regardless of what happens with your claim afterward, and that matters because a first denial isn't always the last word. If a supplement or appraisal becomes necessary, the documentation we build on day one is what makes that possible, and it feeds directly into getting your claim filed and defended when the carrier pushes back. In the meantime, there's a short list of things worth doing yourself the moment you notice a problem: photograph any interior water stains before you clean them up, note the date and time you first noticed anything unusual, and don't climb onto the roof yourself to inspect it.

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What Goes In Your File

The Documentation Behind Every Claim

Drone Survey

The full roof captured from above, so no plane or slope is guessed at from the ground.

Thermal Imaging

Heat signatures reveal trapped moisture and lifted shingles that a visual inspection alone misses.

Moisture Meter Readings

Readings taken through the decking pinpoint exactly where water has already gotten in.

4K Photo and Video

Every point of damage documented in enough detail that you, and your adjuster, can see it clearly.

NOAA Storm Data

Your roof's damage cross-referenced against the actual recorded hail and wind events for the date and ZIP code.

Written Report

A report you keep, whether or not the claim is approved, denied, or needs to be appealed.

Documentation Questions

Still have a question?

Ask the team directly. We pick up, and a straight answer costs nothing.

What should I do before you arrive?
Photograph any interior water stains before cleaning them, note when you first noticed the problem, and avoid climbing onto the roof yourself.
Do I get a copy of the report?
Yes. You keep the full written report regardless of the claim outcome, since it's useful for resale disclosures and future maintenance too.
Does thorough documentation slow down my claim?
No, it speeds it up. A complete file the first time around means fewer requests for additional information and fewer rounds of back-and-forth with the adjuster.

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