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PPB Roofs And Restoration
Hail Roof Damage Assessment and Full Storm Recovery

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Hail Roof Damage Assessment and Full Storm Recovery

From the first inspection to the final shingle, we manage every step of your storm claim.

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Hail roof damage doesn't wait, and neither should you. A storm can strip granules, crack shingles, and compromise your decking while the roof looks nearly fine from the driveway. The question most homeowners get wrong isn't whether to file a claim -- it's whether they call a roofer who actually knows how to document damage in a way the adjuster can't dismiss. PPB Roofs And Restoration carries full insurance, backs every replacement with a 10-25 year warranty, and we guarantee to get your home insurance premium down if you have qualifying hail or wind damage verified with storm reports. Call (832) 386-9606 for a free inspection before your claim window closes.

The storm damage inspection process starts with a thorough roof survey -- we photograph impact craters, measure bruise patterns, flag flashing failures, and pull storm verification data to back your claim with evidence an adjuster can't wave off. From there we tarp if needed, walk the insurance process with you from first call through arbitration if it goes that far, and schedule the replacement once the claim is approved. Material costs, decking condition, roof pitch, and the number of penetrations all affect the scope of work, so the final number is always tied to what we actually find on your roof. Every job is different -- contact PPB Roofs And Restoration for an accurate estimate.

What We Do

Storm-to-Finish Coverage, Not Just a Repair Quote

Asphalt shingle roof with yellow inspection markings and chalk notation visible on the exterior roof surface.

Most roofers stop at the estimate. We don't stop until the claim is closed and the roof is done.

A lot of contractors show up after a storm, hand you a number, and leave you to figure out the insurance side yourself. That's not how we work. We've walked homeowners through every stage of the process -- from the initial roof inspection to disputed claims that went to arbitration -- and we stay on-site during the adjuster visit because that's where the difference between a full approval and a partial settlement gets decided. AJ Diaz, our owner, has personally helped homeowners find independent inspectors when claims got complicated. That level of involvement isn't standard. It should be.

What a Real Hail Inspection Covers

We document what adjusters look for -- and what they sometimes overlook.

  1. 01

    Impact Pattern Mapping

    We locate and photograph every hail strike, measuring bruise size and density across all roof planes to establish the damage threshold your carrier requires.

  2. 02

    Granule Loss Assessment

    Granule displacement accelerates UV degradation. We check gutters, valleys, and downspout discharge to quantify loss beyond what's visible from the surface.

  3. 03

    Flashing and Penetration Check

    Pipe boots, ridge caps, skylights, and step flashing fail first in high-wind events. We inspect every penetration, not just the field shingles.

  4. 04

    Storm Verification Pull

    We cross-reference your address against verified storm reports so your claim is anchored to a documented weather event -- not just your word against the adjuster's.

The Process

How Storm Response Roofing Works

Three steps from the day you call to the day the crew leaves.

  1. Free Inspection and Documentation

    We get on the roof, photograph every impact point, pull storm data, and give you a clear picture of what you have before any claim is filed.

  2. Insurance Claim Coordination

    We attend the adjuster visit, present our findings, and stay involved through any disputes -- including arbitration if the carrier low-balls the scope.

  3. Full Replacement or Repair

    Once approved, we schedule the work, haul old material off, run a magnet over the lawn twice before we leave, and back the finished roof with a 10-25 year warranty.

What Adjusters Check -- and What You Should Know Before They Arrive

01

Functional vs. Cosmetic Damage

Carriers distinguish between dents that compromise waterproofing and marks that are purely cosmetic. We know how to document functional damage in the language adjusters use.

02

Storm Report Match

Your claim needs to tie to a verified weather event. If the carrier says there was no storm large enough, we can challenge that with third-party storm data -- and we do.

03

Policy Deductible vs. Actual Damage Scope

Filing a claim only pays off if the damage exceeds your deductible by enough to justify the work. We'll tell you that upfront rather than push you into a claim that doesn't pencil.

04

Insurance Premium Impact

We guarantee to get your home insurance premium down if you have qualifying hail or wind damage verified with storm reports. That's a stated guarantee, not a sales pitch.

Why Local Matters After a Storm

Every major storm that rolls through the Houston metro brings out-of-state contractors who set up temporary offices and disappear six months later. We're not those people. PPB Roofs And Restoration is based here, insured here, and handles storm response roofing across the Houston area year-round -- not just during the post-storm rush. Financing is available if a gap between your claim payout and the full project scope creates a cash flow problem. We won't oversell you on materials you don't need; one of our own reviews notes we suggested the best shingle option for the house, which wasn't the highest-priced one. That's how we work. 54 Google reviews at a 5-star average didn't come from cutting corners. After storm damage is documented, it's also worth checking your gutters for impact damage -- hail that bruises shingles typically dents aluminum gutters, and gutter damage is often claimable in the same filing. We handle that too.
Roofing damage inspection and drone assessment of a residential home with storm damage visible on the roof during an inspection process.

5 Things to Know Before Your Adjuster Visit

  1. 01

    Don't describe the damage yourself

    Tell the adjuster you noticed something after the storm and called a roofer. Let your inspection report speak -- adjuster-ready documentation carries more weight than a homeowner's description.

  2. 02

    Hail damage has a filing window

    Most Texas homeowner policies require storm damage claims to be filed within one year of the loss event. Waiting costs you money.

  3. 03

    Impact-resistant shingles can lower your premium

    Class 4 impact-resistant shingles qualify for discounts with most Texas carriers. We bring samples and explain the difference -- see why they matter in Texas storms.

  4. 04

    A denied claim is not always final

    Carriers deny roof claims for procedural reasons as often as legitimate ones. Appealing a denied claim is a documented process, and we've helped homeowners through it.

  5. 05

    Wind damage and hail damage are separate line items

    Many policies treat them differently. A roof that lost shingles in a wind event may be covered under a different clause than one with hail bruising. We document both.

Straight from Google

What Homeowners Say About the Process

5.054 verified Google reviews
  • Working with PPB Roofs & Restoration was a smooth process from start to finish. Communication was great the entire time, and they kept us updated throughout the project. The crew was professional, on time, and did an excellent job cleaning up afterward. The roof came out great and I’m very impressed. Definitely a company I would recommend to others.
    Miranda GonzalesMay 2026 · Google
  • PPB Roof and Restoration were excellent on my roof replacement. They were not high pressure, nor did they try to up-sell on products I didn’t need. Their prices were more than fair. The entire process was easy and very straightforward. They completed our entire roof in one day. David my project manager and AJ the owner were both very helpful and responsive. We are very happy with the results and strongly recommend the company.
    Bert & Diane MolinaMay 2026 · Google
  • Ayden Diaz and Prime Property Builders offered a complimentary inspection of my roof when they were doing some repairs in my neighborhood. They were nice and honest. They did not find much problem with my roof except normal wears and some nail holes. They came back the other day and caulked the holes for free to prevent possible leaking as heavy rains forecasted to come next day! I do appreciate their honest, consideration, and community spirit! I would do business with them in the future.
    Xiao WangMay 2026 · Google
  • I was approached by several other roofing companies that did not help with my insurance claim. So, when AJ Diaz stopped by, it was difficult to believe that he would be different. However, he was very knowledgeable about the entire insurance process and about roofing products, so I let him start the process. I am very happy that I did. He walked me through every step of the process and kept me informed of where my claim stood and what I needed to do next. He was on-site during the insurance company inspection and helped me find an independent inspector when my claim went to arbitration. He was happy to take the time to answer all my many many questions. Once my claim was finally approved, he helped me select roofing products that were best for my house, had a good quality guarantee, and the color that I wanted. He was able to explain the difference in the products and how they were installed. So, I feel like I made an informed decision. I also had gutters replaced that made everything look so good with the new roof. See the pictures! AJ was also on-site during the installation and came back afterwards to make sure I was happy. I am so happy by the way everything turned out. I highly recommend him and his company.
    Carol SumrallMay 2026 · Google
  • I am highly satisfied with the work completed by this company in the Houston area. From initial consultation through project completion, the entire process was managed with professionalism, efficiency, and attention to detail. What distinguished their service was the level of support provided after the installation. The team remained proactive in their follow-up, ensuring that all aspects of the project were functioning properly and that I was fully satisfied with the outcome. I would confidently recommend their services to anyone in Katy or the greater Houston area seeking high-quality roofing solutions and reliable, customer-focused service.
    Avery CallejoApr 2026 · Google
  • Extremely happy with the service provided by Ayden and PPB PATIO & ROOF folks. Very reliable and honest. Will definitely recommend them to anyone looking to replace their roof.
    KaiSoon TanApr 2026 · Google
Read all 54 reviews

Storm Damage Roofing Questions

Still have a question?

Ask the team directly. We pick up, and a straight answer costs nothing.

Call (832) 384-4420Request an estimate
What should I not say to an insurance adjuster about my roof?
Don't estimate the damage yourself, don't accept the adjuster's scope as final without a second opinion, and don't sign anything at the visit. Adjuster-ready photo documentation from a licensed inspection carries more weight than a homeowner's account. We attend the visit with you specifically so the documentation does the talking.
How much hail damage does it take for insurance to replace a roof?
Texas carriers typically require functional damage -- meaning impact points that break the granule layer and compromise the waterproofing membrane -- across a meaningful percentage of roof area before authorizing full replacement. The threshold varies by policy and carrier. A documented inspection with measured strike density is what moves a claim from repair to full replacement approval.
How do I know if a roofer is being straight with me about hail damage?
A straight roofer shows you the damage on the roof, documents it with photographs, and tells you honestly whether it clears your deductible threshold. Any contractor who guarantees approval before they've inspected anything is selling, not assessing. We'll tell you if a claim isn't worth filing -- that's not a sales conversation, it's the honest one.
Can hail damage a roof that looks fine from the ground?
Yes, and this is the most common mistake homeowners make. Hail bruises the granule layer and can fracture the mat underneath without visibly cracking the shingle surface. Granule loss accelerates UV degradation and shortens shingle life by years. The only way to confirm functional damage is a close-range inspection from the roof surface itself.
What happens if my storm damage claim gets denied?
A denial isn't always the end. Carriers deny claims for procedural reasons, documentation gaps, and disputed storm event dates -- all of which can be challenged. We've helped homeowners through arbitration on disputed claims. If your denial was based on inadequate documentation, a re-inspection with proper storm data cross-reference can reopen the claim. See our guide on appealing denied roof claims for specifics.
Does wind damage get handled the same way as hail damage on a claim?
Not always. Wind damage -- lifted shingles, torn ridge caps, blown flashing -- and hail bruising may fall under different policy provisions with different deductibles. We document both during inspection and flag which damage type applies to which line item so the claim reflects the full scope of loss rather than just what's easiest to photograph.
How long do I have to file a roof damage claim after a storm in Texas?
Most Texas homeowner policies require storm damage claims to be filed within one year of the loss event, though some policies set shorter windows. Waiting reduces your leverage and gives the carrier grounds to dispute the claim's connection to the original storm event. Call us for an inspection before that window closes.

Storm Hit Your Roof? Call Before the Claim Window Closes.

Free inspection. Insurance coordination. 10-25 year warranty on every replacement.

Call (832) 384-4420 Call for a Free Inspection

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